North America
First Advantage

Personnel Qualification Verification Resources for Federal Express Corporation Service Providers
Training Material
Reference Guide
First Advantage Qualification Process & Driver Management guide on how to process drivers through First Advantage

Helpful “How To” Directions

Driver Management Training

Digital Drug Screening
How to process drug screens
Qualification Process Aids

More qualification information may be found on MyGroundBiz (MGB)

Quick Reference Guide - Candidate Packages
Document outlines how to select package type combinations, how to update the qualification of a candidate or change an active driver from ISP to TSP, and vice versa.
 
Program Support

First Advantage – Who to Contact Details
How to contact First Advantage departments

FedEx Service Provider Resources Support Email Contact Information
How to contact your Regional Resource support
Miscellaneous

Forms
NEW Feature
Non-Compliant & Upcoming Expiration Notifications

Add / Remove User Form
How to update account users

Change Information Form
How to communicate a business change (ie: address, ownership, etc.)

Collection Sites for Federal Express Corporation
How to find drug test collection sites
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