Agenda

The Collaborate 2023 agenda is filled with impactful and educational breakout sessions that you can't afford to miss! Breakout learning sessions are being finalized. Please check back for more details as they become available.

Wednesday, April 12, 2023

8:00 AM - 3:00 PM

Registration

Registration Desk
9:00 AM - 2:00 PM

Optional Networking Events (reserve your spot early limited to 50 per event)

  • Golfing 8:30 AM
  • Allegiant Stadium Tour & Lunch 10:00 AM
  • Wine & Chocolate Tasting 11:00 AM
3:00 PM - 5:00 PM

Birds of a Feather

  • Business Services – Primrose 5
  • Financial Services & Insurance – Primrose 6
  • Healthcare – Mariposa 7
  • Retail & Hospitality – Primrose 2
  • Staffing, BPO, Call Centers – Primrose 4
  • Transportation – Primrose 1
5:00 PM - 6:00 PM

Break & Happy Hour

Primrose Lobby
6:00 PM - 9:00 PM

Viva Las Vegas Welcome Dinner

South Primrose Veranda

*Check back to see any agenda updates. You may choose to attend sessions in any and all tracks throughout the conference.

Thursday, April 13, 2023

7:00 AM - 3:00 PM

Hospitality Desk & Headshots
7:00 AM - 8:00 AM

Breakfast & Raffle

South Primrose Veranda
8:00 AM - 9:30 AM

Opening Session

Mariposa Ballroom
  • Welcome with Joe Jaeger, President and Scott Staples, CEO
  • Keynote: “Reset: A Leader’s Guide to Work in an Age of Upheaval” with Johnny C. Taylor, Jr.
9:30 AM - 10:00 AM

Break and Sponsors Meet & Greet

Primrose Lobby
10:00 AM  -  11:00 AM

Workshop Sessions (view topics here)

Primrose Rooms 1-6
11:00 AM – 11:15 AM

Break

Primrose Lobby
11:15 AM  -  12:15 AM

Workshop Sessions (view topics here)

Primrose Rooms 1-6
12:15 PM  -  1:15 PM

Lunch & Raffle

South Primrose Veranda
1:15 PM  -  1:45 PM

Sponsors Meet & Greet

Primrose Lobby
1:45 PM  -  3:00 PM

Legal Eagles

Mariposa Ballroom
3:00 PM  -  3:15 PM

Break

Primrose Lobby
3:15 PM  -  4:15 PM

Workshop Sessions (view topics here)

Primrose Rooms 1-6
4:15 PM  -  4:30 PM

Break

Primrose Lobby
4:30 PM  -  5:30 PM

Workshop Sessions (view topics here)

Primrose Rooms 1-6
5:30 PM  -  6:30 PM

Break
6:30 PM 

Meet in front of First Advantage Registration Desk to travel to Chateau Rooftop at Paris Las Vegas

Registration Desk
6:30 PM  -  10:00 PM

Collaboration Celebration

Chateau Rooftop at Paris Las Vegas
Join us for a fun-filled opportunity to network with industry peers in a festive atmosphere.

*Check back to see any agenda updates. You may choose to attend sessions in any and all tracks throughout the conference.

Friday, April 14, 2023

8:00 AM - 9:00 AM

Breakfast & Raffle

South Primrose Veranda
9:00 AM  -  10:30 AM

Closing Session

Mariposa Ballroom
  • Best Practices in Background Management Customer Q&A Panel
  • Putting You First: Click. Call. Chat. With Victor Sachs and Kari Marquis

 

   
   
   

*Check back to see any agenda updates. You may choose to attend sessions in any and all tracks throughout the conference.